CUSTOMER LOGIN

TESTIMONIALS

"I am new to Webcrafters. I had heard good things about working with them from others in the industry. My current supplier just kept missing little things and I thought it was time for a change. I called Mark from Webcrafters back, and from then on, everything has worked smooth. I deal with two or three people in the company and they are all on the same page, which makes me feel confident my job is under good care." 

BETH M, B2B company

 

 


 

"It had been a while since I did a press-OK. This was a very important book to us, so I made sure I was on press. I have been on really good press-OKs and some that were painful with different companies across the country. This particular press-OK stands out because it had a little of everything. I was late getting there and was sure I would be pushed back to another shift. Not the case; I was met with a smile, helped to get settled and off to the press. A few tweaks and the delayed start from me was made up. During the run I found a mistake — a pretty big mistake. We had to stop and spend time figuring out why, where and how to get it resolved. We had Webcrafters pre-press on the phone with our team, and they got it corrected. The delay put us behind, and the ship date was in jeopardy. Webcrafters made arrangements to put our job on more than one press to expedite things. I was amazed at how quickly the decision was made and things were set in motion. We made our date with a lot of sweat. The Webcrafters team stayed calm and really made things happen. Great experience ... so was the barbecue we had for lunch."

ROBERT W, publishing

 


 

 

 

It was very important to personalize each catalog we were sending, without increasing cost. Working with our vendor partners, we decided to use customized covers. Webcrafters handled the printing and the majority of the logistics for this project. Everyone at Webcrafters took this project as personally and passionately as I did. I couldn’t have asked for a better partner in executing this innovative solution.”

-Brian V, Medical Supply Company

 


 

 

-Mark S, Book Publisher 

 

There was never any doubt in my mind from estimating to mailing, that my project was important to Webcrafters. I have worked with some very good customer service people over the years, but our Webcrafters CSR was the best CSR that we’ve ever had. I have never worked with someone who was so proactive and on top of my catalog. She made us feel like we were her ONLY customer. Webcrafters exceeded my already very high expectations! We look forward to continuing to do business with Webcrafters.

-Roger D, Owner of a Tool/Equipment Company